Returns & Exchanges

At Kinhank, we stand behind the quality of our products and offer a 30-day return window for items in their original packaging. We are committed to ensuring you are completely satisfied with your gaming and hardware experience.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the item in its original box, ensuring all accessories, cables, and manuals are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5 to 7 business days.